Fill in the form below and request a refund. Request a refund What happened? Refuelling has stopped Did not get the fuel Paid more than refilled Other Provide other reason How did you paid? Cash Bank or payment card Paid amount Only numbers (coma and dot are allowed). Use Alexela Home or Payment Card Last 5 digits of Home or Payment Card Only numbers allowed Refuelling station Refuelling date Refuelling time Your name and surname Your personal code Your phone number Please insert phone number with 372 beginning Your e-mail Your bank account number We need it in case we need to refund your money. Please provide account number in IBAN format Anything else we should know?